[accordion][spoiler title="Do you charge an estimate fee? " style="2"] NEVER. MARBLELIFE has never charged an estimate fee, and we never will. We know that an educated customer is our best client. We are committed to assisting our client base in learning how to care for their stone, tile and grout and are confident that should you decide to move forward with your project that you will select MARBLELIFE[/spoiler][/accordion]
[accordion][spoiler title="Will there be a lot of dust created during the restoration of my floor?" style="2"] NO. MARBLELIFE long ago developed the means of using a little water to trap dust and stone particles as they are removed from the stone. This mixture is then vaccummed up as we work. Typically, we have no more than 10 to 20 sq ft of floor being worked on at any time.
As each section is completed you can walk on it without tracking dust or dirt.
We recognized long ago that maintaining a clean operation was important to our clients.[/spoiler][/accordion]
[accordion][spoiler title="My floors had a beautiful shine when new. How can I restore that new shine? " style="2"] MARBLELIFE is the answer.
Whether you are looking to
- simply enhance the gloss or shine, or need
- remove deep scratches
- repair holes or cracks
- repair or restore grout
- level high tiles or
- replace tiles
Give us a call. MARBLELIFE will customize a solution to your needs and desired outcome.[/spoiler][/accordion]
[accordion][spoiler title="Recently a cleaning firm spilled a cleaner that is obviously acid on my marble vanities. Do I need to replace these?" style="2"]No. Acidic damage can be readily repaired by a properly trained stone craftsman. Restoration is typically substantially less expensive than replacement. MARBLELIFE can restore your vanities to a new appearance. Give us a call.[/spoiler][/accordion]
[accordion][spoiler title="My tile grout lines are filthy. Why can't I get them clean?" style="2"] Grout is very porous. Unless properly sealed when installed AND sealed every few years after being installed your grout will act as a sponge absorbing every liquid it encounters. Believe it or not, the most prevalent culprit contributing to dirty or stained grout problems is dirty mop water, and improper mopping techniques. Most people do not realize that when mopping a floor you wring out the mop FIRST so that it is damp but not wet when mopping a floor. This allows the dirt to be picked up and transferred to the mop bucket. A wet mop dissolves the dirt and allows it to run into the grout line where it concentrates as it liquid evaporates away. A wet mop effectively cleans the tile top while dirtying the grout line. Dirty mop water does the same thing. A rule of thumb we teach our teams is that if you glue a quarter to the bottom of your mop bucket it is time to change the water once you can no longer see the coin. Okay, so what can we do about this situation? If the grout has been routinely sealed a tile-and-grout-cleaning may be all you need to restore a clean appearance. However, in most cases no one remembers to re-seal and therefore the grout becomes stained, at which point the best option is MARBLELIFE’s COLORSeal Grout Restoration which applies a color-matched topical seal to the grout restoring it to its original appearance, while applying a professional grade topical seal providing substantial improvements in stain resistance going forward. COLORSeal costs little more than a cleaning but offers eye-popping results.[/spoiler][/accordion]
[accordion][spoiler title="Where can I find a guide for the care of my particular stone or tile surface?" style="2"] MARBLELIFE (www.marblelife.com) and NTC (The National Training Center of the Masonary Trades, www.ntc-stone.com) both market a line of surface specific care guides which do a very nice job of providing an in-depth explanation of care requirements for each surface including marble, granite, limestone, terrazzo, ceramic, slate and porcelain. Or simply contact your local MARBLELIFE stone craftsman at 888-225-0313. They cannot only help you but can also source and deliver any product you may need to care for your stone or tile surfaces.[/spoiler][/accordion]